Frequently Asked Questions About H201SHIFT Shower Head
Product Related Questions
What do I need to get started?
To get started with aromatherapy shower experience, you will need:
• H201SHIFT Shower Head
• Pure Water Filter
• Vitamin Scent Capsule
Our starter kit includes all the items you need to elevate your daily shower routine.
Can I install H201SHIFT shower head myself?
Yes, you can! The installation process is really easy, only taking 1-2 minutes. It doesn’t require breaking tiles, any fancy tools, or plumbing experience.
Simply remove your existing handheld shower head and hand tighten our shower head onto your existing hose connector. Watch our install video here.
How do I install a shower filter?
Our shower head comes with a water filter pre-installed. Once the filter turns brown, you can easily replace the filter by
1) Twist open the bottom cap of the shower head.
2) Take out the contaminated filter.
3) Insert the new filter with the rubber ring facing up.
4) Close the bottom cap and turn it to lock tightly.
You can also check out our how-to-use page if you'd like video instruction.
What does it filter?
We use a filtration system that involves 2 different processes to filter harmful chemicals and minerals.
Our pure water filter traps pipe rust, sediments, and any physical debris over the size of 5 microns and removes bacteria such as e.coli.
Our vitamin scent capsule neutralizes chlorine with vitamin concentrate and helps weaken calcium and magnesium bonds leading to softening of hard water and balancing the pH of water.
Will it help with my hair and skin?
Yes, the benefit of filtered water alone helps with preventing scalp buildup and improves hair/skin texture. By infusing natural moisturizing ingredients into hair and skin, it keeps your skin and hair stay hydrated and moisturized for longer even after showering.
How often do I need to change the shower filter?
We recommend changing the filter every 3-4 months although it could last up to 6 months depending on your water quality.
Once the filter turns brown, it's time to replace the filter. You can easily check the color of the filter through the transparent filter monitor window.
How often do I need to change the scent capsule?
Our capsule is designed to last about 2 weeks on average and you can switch between different capsules every shower if you choose to.
What ingredients are in your scent capsule?
Each capsule contains 6000mg of Vitamin C. That's 120 lemons worth of Vitamin C.
Other skin & hair-loving ingredients help soothe irritation, increase moisturizing retention, and nourish with nutrients and powerful anti-oxidant.
You can find a list of ingredients and benefits here.
How is the water pressure?
We have tested the over a thousand times to find the optimal water pressure: it has a high yet pleasant water pressure.
How much water does it consume?
The US EPA requires that all shower heads must meet each State's regulations.
All shower heads are shipped with a flow restrictor specific to each State:
• 1.75gpm for CA, CO, HI, NY, WA, VT
• 2.45gpm for all the other states.
Shipping Related Questions
Do you offer free shipping?
Yes we do! Free standard shipping is applied to all continental US orders $30+.
When will my order ship?
Orders will usually be shipped within 2 business daysexcept for preorders. We process and ship out all orders Monday through Friday, not including holidays. Once your order has shipped, you will receive a shipping confirmation email with your tracking information inside. Please note that it may take up to 48-72 hours for your tracking information to update on the carrier's tracking website. Most packages take 2-7 days from the ship date to arrive.
How long will it take for my order to arrive?
Shipping usually takes 2-7 business days from the day it is shipped to arrive at its final destination. We don't do rush shipping, but if you need it in a hurry, please email firstname.lastname@example.org before you place the order and we'll see what we can do.
Do you ship to Alaska and Hawaii?
Yes, however, there is a shipping surcharge of $5.99 and it may incur longer shipping times.
Order Related Questions
Can I change my order?
We try to fulfill orders very quickly; that said, please email us at email@example.com and we’ll see what we can do!
What is H201SHIFT's return policy?
We offer a 60-day trial period. You can return for free with no questions asked. Please email us at firstname.lastname@example.org to request a return label.
Please note that gift cards are non-refundable.
Do you offer gift wrap?
We will soon be offering a custom gift note option that can be added to the order.