SHIPPING & DELIVERY POLICY
Last updated November 20, 2022
This Shipping & Delivery Policy is part of ourTerms of Service("Terms") and should be therefore read alongside our main Terms:https://www.h201shift.co/pages/terms-of-service.Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Free Shipping: We offer free standard shipping on orders over $30 for customers in the continental US.
For orders under $30, there is a $4.99 shipping fee added to the order.
DO I HAVE TO PAY CUSTOM DUTIES, FEES OR TAXES? (INTERNATIONAL ORDER ONLY)
We do not collect duties or fees at the time of ordering. If your country charges duties, fees or taxes on an order, the customer will be responsible to remit the fees. If package is returned to our warehouse due to nonpayment of duties, fees or taxes, it will be processed under our return policy and any return shipping charges will be deducted from the refund amount.
RETURN POLICY
Last updated October 24, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.
RETURN PROCESS
All returns must be postmarked within sixty (60) days of the purchase date.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or refunded:
- Gift cards, Shipping fees
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
WARRANTY
We offer a 12-month warranty for our products. Please note that the warranty starts from the date of purchase so please keep a copy of the proof of purchase. In order to claim on the warranty, please contact us at hello@h201shift.co.